EchoReach is an intelligent virtual receptionist that answers missed or overflow calls for your business. It speaks naturally with callers, captures essential details like name, phone number, reason for calling, and preferred callback time, and instantly sends you a clean lead summary so you never lose an opportunity.

EchoReach is built for home-service businesses that depend on phone leads—plumbers, HVAC technicians, electricians, roofers, cleaners, and similar local service providers. Whether you’re on a job or closed for the night, EchoReach ensures every call gets answered and turned into a qualified lead.

When you miss a call or your line is busy, it automatically forwards to EchoReach. Our AI receptionist answers in your business’s name, guides the caller through a short, friendly conversation, confirms all details, and emails or texts you a structured lead report within seconds.

Each conversation produces a lead summary with four verified fields:

• Name

• Phone number

• Reason for calling

• Preferred callback window

This ensures your team knows exactly who to contact, why they called, and when to reach them.

Every lead email includes a Lead Quality Report that scores the call on clarity, engagement, and data completeness. You’ll see an overall score (for example, 100/100 – High Priority), plus a quick recommendation like “Contact within 15 minutes.” This helps you focus first on the highest-intent leads.

Unlike chatbots or outsourced call centers, EchoReach combines natural voice AI with structured output. It sounds like a real receptionist, handles name corrections and timing preferences, and delivers an actionable lead card—never a messy transcript. You also keep your existing number and control when EchoReach answers.

No. You keep your current number. We simply set up conditional forwarding for when your line is busy or unanswered. That means you can test EchoReach with zero disruption to your business.

Usually within seconds of the call ending. You’ll receive an email that includes the caller’s details, lead quality score, and a short summary of the conversation.

Setup is quick and fully guided. Once you sign up, we configure call forwarding, add your business details, and test your agent—all in the same day.