EchoReach is an AI-powered missed-call capture system designed for home service businesses. When you miss a call, EchoReach instantly responds via SMS to collect the caller’s name, number, email, reason for calling, and preferred callback time. The information is sent directly to your inbox so you never lose a lead.

Unlike generic voicemail or call-forwarding, EchoReach automatically detects whether a call came from a mobile or landline. For mobile callers, it sends a compliant SMS response with STOP/HELP support. For landline callers, it routes them to voicemail and sends you an instant email alert. This ensures no lead slips through the cracks.

Most competitors focus on chatbots or scheduling tools. EchoReach focuses on the first, most critical step: capturing the lead when the call is missed. By keeping it simple and automated, you get a lower-cost, faster-to-implement solution without unnecessary features you won’t use.

Chatbots require people to go to your website. Virtual receptionists require live staff and cost more. EchoReach lives on your business phone number and works automatically — no training or staffing required. It’s like having a 24/7 lead intake assistant, but without the overhead.

EchoReach handles both SMS and voicemail. Mobile callers are engaged instantly via compliant text. Landline callers are prompted to leave a voicemail, and you get a real-time email alert with their message.

You do. EchoReach captures and routes leads directly to you. We don’t resell or share your customer information — you own 100% of your data.

EchoReach isn’t a “black box” chatbot — it uses a tested SMS workflow built for home service businesses. The responses are short, professional, and designed to gather the key info every time. Future updates will allow you to customize scripts for your industry.

Right now, EchoReach is built for home services, trades, and local pros — like HVAC, plumbing, landscaping, roofing, electricians, auto detailers, locksmiths, and more. That’s because these businesses live and die by inbound calls.

Caller hangs up → 2) EchoReach auto-texts a friendly message → 3) We ask for name + reason + callback window → 4) You receive an email with all details (so you can return the call fast).